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Hello,
my name is Sandra Di Lella and I am the president of
OceanCigars.com, a small cigar e-tailer (and now cigar
shop) based out of Miami, Florida.
I
started Ocean Cigars in April 2002 because I loved what
I was doing while working for my parents, running a
cigar sales website. I met lots of great people
that have become good friends and I enjoyed learning
about and tasting new cigars. Most importantly,
a lot of my clients appreciated my personalized services
and attention to detail, and I enjoyed that most.
Six
months later, I finally completed this website,
and am excited to offer you not only the best in cigars
and accessories at the best prices I am able to provide,
but with exceptional client care as well.
My mission is to provide you with: a great variety
of cigars, reasonable prices, immediate shipping, friendly
service and more.
Do you want to try a specific cigar you can't find
anywhere else? Let me know and I'll try to hunt
it down for you. If I can't find it, I'll put
you on the "Most Wanted" list and notify you
immediately if I locate it.
Want to make sure your favorite cigars are always in
stock? Tell me and I'll have a reserve just for
you at any interval you like.
Want to have fresh cigars on your doorstep every two
weeks? You tell me what you want shipped and at
what interval, and you won't even have to remember to
order them. You will simply receive a tracking email
from UPS a few days before your cigars arrive. Your
cigars will always be in stock and you will always have
your favorites on hand.
Do you have cigar or humidor questions? Ask me.
If I don't know the answer - I will find it for
you.
If you sign up for my newsletter, you will receive
a quarterly email detailing any new items I've received
and offering you the bonuses for the month. I
plan on having free shipping days, discounts on cigars,
new cigars to sample, and anything else I can cook up.
I will never give or sell your information to anyone
for any reason and you will never receive spam-type
emails from me.
Have a problem with your order? I always have
a 100% Satisfaction Guarantee on every product that
passes through my hands. If you're not happy with
ANY aspect of your order, contact me and I will make
it right immediately. I've been lucky so far not
to have had one yet.
UPDATE: February 2004
I am very proud to announce that I'm opening my first
cigar shop in the South Florida area. What this
means to you is that I will now be able to go direct
with some of your favorite manufacturers and bring you
exciting new lines at great prices.
I invite you to come have a smoke and some coffee if
you're ever in the area, I'd love to meet more fellow
cigar smokers.
Many thanks, as always, to all those who have supported
Ocean Cigars from its very modest beginnings such a
short time ago. You know who you are.
I hope you enjoy shopping at OceanCigars.com and your
favorite smokes!
Best regards,

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