|
OceanCigars.com
guarantees your complete satisfaction on every
product we sell and will replace or refund any
purchase returned in its original packaging within
14 days.
If for any reason
you are not satisfied with any item you order,
please call or email
us to arrange for the return and refund or exchange
of your order.
|
|
We
process Visa, Mastercard, American Express and
Discover credit cards, and also accept PayPal
for those who prefer to use it.
We utilize AVS
(address verification service) on all orders received
and verify both the billing address and zip code.
If either the address or the zip code does not
match, we will attempt to verify the correct address
via email and/or telephone. If we do not
receive a response in a timely fashion, we reserve
the right to cancel the order without further
notice as a protection for ourselves, and credit
card holders in general.
|
We
ship daily via UPS, at the speed of your choice.
Here is a UPS
map that shows how long an order will
take to get to you.
All orders are
insured for full value. Should any item received
be damaged or lost during transit, please call
us immediately. The outer packaging must be
saved for UPS' verification, otherwise we cannot
guarantee that UPS will reimburse us for the
damages. We will reship all items as soon as
possible and handle any claim with UPS for you.
However, we
can also ship via USPS for orders going overseas
or to APOs. Please note there will be a $5 surcharge
for any package shipped via USPS.
|
|
We
strive to keep our shipping costs as low as possible
and protect your items to the best of our ability.
To that end, we reuse certain shipping materials
(bubbles, plastic wrap, heavy paper) whenever
possible. However, we use only new boxes and the
heaviest strapping tape available for the safety
and security of your items.
|
Ocean
Cigars will never sell, give or trade
your information to any other party for any
reason. Your privacy and the protection
of your information is as important to us as
our own. We use SSL technology to make
sure your information is as secure as possible
during transmission over the web
and maintain a secure server in our offices
as well for your protection.
|
Ocean
Cigars reserves all right to any and all language
and or images used on this site. Personal use
of this material is permitted. However, permission
to reprint/ republish this material for advertising
or promotional purposes or for creating new
collective works for
resale or redistribution to servers or lists,
or to reuse any copyrighted component of this
work in other works, must be obtained from the
OceanCigars.com.
|
|
|
